FAQ: 411 Connect How do I reach 411 Connect® Service? Press 411 Send on your wireless phone. Do I need to sign up to use 411 Connect® Service? No, simply dial 411 on your wireless phone. What is the cost to use 411 Connect® Service? You will be charged $1.49 plus airtime other charges will continue to apply in accordance with your Calling Plan. What services are available when I dial 411 from my wireless phone? Live operators provide real time listings (name and landline telephone numbers) for residential and business customers with published numbers. Operators can assist you with any of the Enhanced Directory Assistance Services offered under the 411 Connect® umbrella. NEW Google Option - Text Messages instead of 411 Connect! CLICK HERE TO SEE HOW IT WORKS!